What's the best way of getting us to help?
If you're knee deep in work, surrounded by emails and having trouble finding the elusive answer to your question what should you do? Either ring us on +44 (0)870 333 1600 option 1 x3714 or drop us an email to
library@rics.org 
. We can talk you through how to find the answer or we can answer you offline and zap you the links you need by email. This will give you time to grab a coffee
and get down to the nitty gritty...If time's not pressing we've got a
web form you can fill and send in to us.
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About Hilary
I manage the customer service and marketing for the library and arrange tours for members. You'll find my team (which includes two Chartered Surveyors) answering enquiries, doing tours, promoting our services eg New Member Ceremonies and delivering the lending and photocopying service.
You can also find me answering enquiries! I have no particular specialist area on the enquiry front. I welcome all your comments and suggestions to help make our services make a difference to you.
I always say if you're stuck trying to find something why not ask us and you'll have time to get a coffee!