Electronic tendering adoption in Oman construction industry

17 November 2008
Ahmed Murtadha Al-Lawati and Ajibade Ayodeji Aibinu, University of Melbourne, Australia
 

 

Electronic systems are becoming an important tool in project procurement process. This study investigates the potential that Omani construction industry stakeholders’ would adopt and participate in electronic tendering (e-tendering) when it is introduced by the government of Oman.

Using a postal questionnaire survey, the opinions of different industry stakeholders – consultants, contractors, suppliers and clients were assessed regarding their satisfaction with the traditional paper-based tendering. Their awareness of e-tendering that shall be introduced by the Omani government was also evaluated including the reasons why they are likely or unlikely to adopt and participate in the e-tendering when it is introduced.

The most severe problem with paper-based tendering system is the enormous administrative task involved such as printing, collating, binding and distribution of tender; need for large storage capacity for tender documents; and labour intensity required to issue, and response to tenders.  Majority of suppliers are satisfied with the current traditional paper-based tendering process. Clients, contractors and consultants are dissatisfied. Also more than half of the clients and contractors are aware of the proposed e-tendering system while majority of the suppliers and consultants are not aware.

Security, user friendliness of e-tendering system and perceived benefits appear to be the most important factors that could influence organizations’ willingness to participate in the proposed e-tendering. To stimulate the readiness and willingness of firms there is need for the government to increase the awareness of e-tendering through introductory seminars to educate and promote its benefits to organizations. There is also need for training programmes to provide guidance on legal, administrative, and technical aspects of e-tendering system.

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