The Complaints Function which the UK's Office of Government Commerce (OGC) launched earlier this year, provides a clear route for suppliers, providers and other interested parties to raise issues of concern about public procurement practices, with an impartial third party where other attempts at resolution have failed.

The aim is to resolve complaints before they get to legal action or other formal proceedings, and work to improve government procurement practice where complaints show there is room for improvement. 

The OGC wish to raise awareness of this initiative among key stakeholders, including the Construction Industry Council, and would welcome the opportunity of a meeting with interested members in the near future to explain it in more detail. 

For further information please refer to the OGC website.