Managing Tacit Knowledge for Enhancing Performance in the Construction Industry

09 October 2006
C. Pathirage et al, University of Salford, UK
 

 

The concept of the knowledge worker and their tacit knowledge still lacks sufficient attention within construction industry, despite the fact that proper understanding and management of this resource is of immense importance for the achievement of better organisational performance.

This paper presents a conceptual framework for managing construction tacit knowledge, based on a review of literature and pilot interview findings. This paper stresses the importance of the construction knowledge worker and tacit knowledge, whilst highlighting the prevailing gap due to the lack of attention and recognition given to tacit knowledge in the construction industry.

The necessity for purposeful, formal and systematic knowledge management (KM) techniques with a proper plan that can be monitored, controlled and measured is highlighted from the interview findings. Also stressed by respondents is the importance of measuring effort, outcomes and different areas of KM. The model will provide a valid basis and a systematic approach to manage tacit knowledge for construction organisations.

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