RICS Dispute Resolution Services (DRS) is the world's largest provider of alternative dispute resolution services for the property sector, and has been in existence for over 30 years. We offer a complete range of methods for resolving disputes including: arbitration, expert determination, mediation, adjudication and expert witness, enabling people to resolve property disputes quickly and effectively, without going to court.

Please see the list of our services.

DRS’s customers include landlords, tenants, the government and consumers. A key role of DRS is to appoint chartered surveyors who are dispute resolvers to act as arbitrators, adjudicators, mediators and experts. We inspire confidence in parties through our complete impartiality and the quality of our dispute resolvers.  

All DRS management and administration systems are accredited to BSI standard BS EN ISO 9001:2000.

DRS’s main objective, is to make chartered surveyors the natural choice for resolving property disputes. We are training and recruiting more surveyors to help us deliver a range of new products and services such as a neighbour disputes scheme, an expert adviser service for planning matters and bespoke dispute resolution for commercial property service charge disputes.

Application forms for a range of services are available here. However, if you are unsure of the service you need we are happy to help you.  Contact us on T: +44 (0)207 334 3806 or E: drs@rics.org