Dispute resolution is increasingly relevant and important to all property professionals.


Whether you work in construction, agriculture, commercial property, planning, geomatics or any other area of the built environment, conflict management and dispute resolution are becoming a part of your landscape. 

More and more property professionals are getting involved in managing conflict situations, representing parties in disputes and acting as arbitrators, experts, mediators, adjudicators and dispute board members. Professionals also need to have the skills and competencies to help their clients to avoid disputes or get them resolved quickly and as inexpensively as possible. 

DRS Training

We provide a range of innovative training programmes designed to help you take advantage of the strengthening Built Environment Sector and the challenges thrown up by difficulties in established court and arbitration systems internationally. Dispute avoidance and resolution is a fascinating field of study and our short courses, symposia, e-learning and conferences provide an easy introduction into the field, and they are an enjoyable way to earn CPD points. 

Many of our programmes provide the qualifications need to service on the RICS President’s Panel of Dispute Resolvers. 

Anyone who manages staff or relationships with clients or official bodies will find dispute resolution skills invaluable in their work. We offer a number of shorter courses and introductory modules which meet these needs. 

Courses Offered by DRS

Below is a list of the current courses offered by DRS.  Click on the link for more information.

Our Mediation Training is recognised by the Civil Mediation Council. 

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For more information on current DRS training courses, or to enquire about future training dates, please email drstraining@rics.org


E-learning is a quick, easy and convenient way to develop your technical, management and leadership skills, whether you want to progress in your role or change your career. 

Our e-learning courses are designed to help you understand the theory of each topic and to apply your understanding using engaging videos, question and answer quizzes, interactive screens and voiceovers. We regularly add new courses to provide you with up-to-date learning and the tools and skills needed to enhance your performance. 

E-learning supports your learning needs by giving you the choice on how, when and where to study.

Courses available:

In-house training

If you are an organisation seeking to train a team of staff, our courses can be brought to you to reduce time away from the office. Please note, a minimum number of delegates are required to deliver this training 'in-house'.

Ensure your business is equipped to respond to the ever changing demands of the current market by enhancing your service offerings and opening new revenue streams for your business.

For more information

If you would like to receive information on course content and costs for an 'in-house 'training programme, please contact our 'in-house' expert, Andrew Knight.

Andrew Knight
t +44 (0)20 7695 1613
e inhousetraining@rics.org

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