Improving and maintaining professional standards
Improving and maintaining professional standards
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RICS Regulation is responsible for ensuring that RICS members and firms meet the requirements of RICS Rules of Conduct. These rules define the professional, ethical and business standards which are expected of RICS members and firms.
Independent regulation
RICS Regulation is administered by a regulatory board, which is chaired by a non-member of RICS. This is to demonstrate that RICS' regulation of its members is independent and at arm's length from the interests of RICS members.
Regulating standards
RICS Regulation monitors and assists members and firms to comply with rules, regulations and ethical standards. It reviews and investigates complaints received about members and takes disciplinary action in cases where members or firms fall seriously short of the standards expected of them.
Regulated by RICS
Firms that come under our regulatory regime are easy to spot as they use the words 'Regulated by RICS' on their letterhead and other communication materials. Regulated firms must follow the Rules of Conduct for Firms, which cover matters such as:
- Staff training
- Professional Indemnity Insurance cover
- Complaints handling, including independent redress where the firm can not resolve the matter
- Security of clients' money.
Pages in Improving and maintaining professional standards
- 1. You are here Improving and maintaining professional standards
- 2. The Scrutiny Panel and its role
