RICS Regulation is responsible for ensuring that our members and firms meet the requirements of our Rules of Conduct.
These rules define the professional, ethical and business standards that are expected of our members and the firms we regulate.
Where members or regulated firms fall short of the standards expected of them, RICS Regulation can take appropriate action to minimise further transgression.
Read about the types of matters we are able to investigate and how to make a complaint
Find out what happens if you submit a complaint to us
Use our online form to submit your complaint to the Regulation team