By the end of the course, you will be able to:
- Understand the context of contact with customers
- Build a trusting relationship with customers
- Fulfil customer needs to be listened to
- Reach an agreement with customers
- Turn each contact into a loyal relationship
The cost of this material is £75 + VAT for 90 days enrolment.
Enrolment commences from the time of payment.
You will be asked to complete payment in order to enrol onto this course. Enrolment is activated through completing the payment process. Upon payment, you will be able to access the content for the enrolment period through clicking on the location link.