Training & events

Building Client Relationships

e-Learning course

The Building Client Relationships module is designed to enhance the skills of any professional in direct contact with customers. Consisting of five e-learning courses, this module focuses on the relationship with the customer from building trust to reaching an agreement.

 By the end of the course, you will be able to:

  • Understand the context of contact with customers
  • Build a trusting relationship with customers
  • Fulfil customer needs to be listened to
  • Reach an agreement with customers
  • Turn each contact into a loyal relationship

The cost of this material is £75 + VAT for 90 days enrolment.

Enrolment commences from the time of payment.

You will be asked to complete payment in order to enrol onto this course. Enrolment is activated through completing the payment process. Upon payment, you will be able to access the content for the enrolment period through clicking on the location link.

Book now

or call +44 (0)2476 868584

Price excl. VAT

£75.00 for RICS members

£75.00 for non-members


2.5 hours

Book now

or call +44 (0)2476 868584