Technology: No longer an added bonus

Dan Hughes

Director, Data and Information Product Management (RICS)

The workplace in industries such as surveying and the built environment sector is becoming increasingly fast-paced and complex, meaning companies must invest in ways to keep their processes up to date and the most efficient they can be.

mobile phone

Below, Draven McConville, CEO of Klipboard, discusses the importance of collaboration and the impact of technology on the built environment sectors.

The days of using paper based processes to sufficiently run a successful business are a thing of the past. In recent years, organisations within these sectors have had to adapt the way they manage and operate in response to a dramatic shift in technology, expanse of competition and the force of globalisation:

1. Collaboration in the workplace

The future workforce, better known as the millennial generation, born between 1980 and 2000, are now entering the workplace in large numbers. This generation tend to be uncomfortable with rigid corporate structures, are disengaged with information silos and have an overwhelming desire to learn and progress quickly within a business.

Their willingness to move on quickly if their expectations are not immediately met means that collaboration within the workplace is key to ensure that millennials are kept focussed and engaged.

With 32% of Millennials working on smartphones and tablets compared with 23% of the Baby Boomer generation, they are constantly living in a connected world that requires employers to carefully consider the right technology to use in the working environment. These tools set the standards for an organisation to become more productive and empowered with the use of the correct technology.

2. Internet of Things (IOT)

The IOT is a digital image of the world. With the development of IOT in recent years, seemingly mundane appliances are becoming ‘smart’ within our homes and in our personal lives, but are also implemented throughout businesses to improve and heighten productivity.

This is a great opportunity to unlock the efficiency hidden in the integrated management of buildings and infrastructure whilst ensuring the interoperability between the devices that will be installed on building structures and also the buildings mechanical and electrical infrastructure. 

One sector in particular that could see benefits is the Commercial Real Estate companies. Gartner’s recent smart-city forecasts highlighted this:

Smart commercial buildings will be the highest user of Internet of Things (IoT) until 2017, after which smart homes will take the lead with just over 1 billion connected things in 2018.

Commercial Real Estate companies will benefit from the sensor data collected remotely by analysing the information, then utilising this for strengthening customer relationships and engagement with tenants. Building managers will be able to combine the real-time intelligence from a wide variety of different sensors and then effect real-time changes in their processes.

3. Adoption of technology

The power of an interconnected world through the use of technology is greater than ever before. Adopting tools and best practices will set the standards for an organisation to become more productive and empowered with the use of the correct technology.

Surveyors are in a good place to take advantage of the opportunities that the adoption of this technology presents, seamlessly integrating the working environment to enhance and improve the work produced.

Clients are heading towards wanting to receive digital data and reports that they can access and use more easily than traditional paper based methods. The ability to work ‘smarter’ and faster by using technology which allow for data to be captured and stored electronically, sourced and returned to clients allows surveyors to gain a competitive advantage over those who do not adopt these methods.

Productivity, flexibility and efficiency are no longer additional benefits to have in businesses within the built environment, but are essential to their success moving forward. Collaboration within the workplace to engage and encourage the younger workforce, along with the realisation of the importance of IOT and adoption of technology must all be considered by businesses in order to thrive.

Comments (0)

Only Registered Members and Registered site users can comment on our content.

Please use the log in button to sign in and leave your comment.

Read the next page in this section