Behaving ethically is at the heart of what it means to be a professional; it distinguishes professionals from others in the marketplace.

We've created a clear and streamlined set of professional and ethical standards to guide our members and ensure that all those we deal with have confidence in us.

There are five standards

All members must demonstrate that they:

  • Act with integrity
  • Always provide a high standard of service
  • Act in a way that promotes trust in the profession
  • Treat others with respect
  • Take responsibility

Ethics walkthrough

Take the free ethics walkthrough of our Global Professional and Ethical Standards that were launched in March 2012.


Our five standards