Ideal for ambitious Facilities Management professionals who are looking to progress up the management ladder, this course will introduce you to the management and technical skills required to transform from a technical expert into a strategic manager.


Members: £1750 +VAT

Non-members: £1950 +VAT

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Learning outcomes

  • Develop awareness of your skills and motivations and insight into others’ perceptions of you
  • Differentiate between management approaches and styles and how these apply to different personality types in the workplace
  • Improve your ability to manage difficult interactions
  • Improve your commercial awareness including how to compose and manage a budget, pitch for new business and understand risk management in relation to facilities management
  • Apply strategic thinking to problems.

Course Info

During the course you will develop a better understanding of yourself and those around you, and how to manage people and situations effectively, something which is vital for facilities management professionals wanting to grow and develop into a strategic management role.

Using real life case studies and practical scenarios, you will gain a deeper understanding of the needs of your customer and will improve your commercial awareness. We will cover how to compose a budget, how to pitch for new business and how to understand risk management in relation to facilities management. You will also learn to apply strategic thinking skills in order to address the big picture view of your business.

Course Benefits

Upon completion of the course you will be in a position to identify the key approaches you need to develop to progress to the next stage in your career.

Who is this course for?

This is an intermediate course suitable for facilities management professionals who are looking to develop their career from a technical role on to a managerial one.

It is appropriate for Facilities Managers, Assistant Facilities Managers, Engineering Supervisors, and all facilities management professionals who want to develop their ability to communicate with customers and stakeholders and empower themselves to add value.

Course Structure

Prior to this 2-day course you will be asked to complete an online personality test and a pre-course questionnaire on your current position and your personal goals, along with some pre-course reading. The course will be highly interactive and will combine presentation, discussion, and group exercises. This will allow you to practice skills and consolidate your learning in a safe training environment. The course will conclude with a reflective session which will enable delegates to identify key pieces of learning which they will take forward into their roles.

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