Cross-functional management is essential for businesses that require ongoing coordination to keep operations running smoothly. However, the skills required to bring about consistency across functions are not easily defined and it can be challenging for new cross-functional managers to identify the parameters of their role. In addition, managing the delivery of a cross-functional operation will involve inputs from other areas of a business, so the ability to influence these areas through engagement and networking is important.
This course consists of two modules – the first, using a case study that follows a newly appointed manager, aims to develop your understanding of how the cross-functional manager fits in with an organisation and delve into the specific characteristics of the role.
The second module will provide you with a structured approach to building your network and influence to help you succeed in your cross-functional objective.