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Complaints - business ADR

Which of the following approved redress mechanisms is used by your firm in respect of complaints received from persons or organisations in a business capacity?

Your firm must be using an approved redress mechanism to meet the requirements of the rules. If your firm is not currently using one of the approved schemes then please choose "None of the above" and provide further information of your alternative arrangements in the space provided.

For more information about redress mechanisms please see Approved Redress Mechanisms information.

If your firm does not have any clients who are acting in a business capacity please select the option "no business clients".

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