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Online Training

Controlling Emotions and Conflicts

The Controlling Conflict module explores the role of emotions in managing and dealing with conflict. Consisting of five e-learning courses that help delegates to identify how different emotions work, the perceptions of each, managing reactions as well as expressing and controlling anger.
Venue:
Online
CPD:
2,5 hours
Only
£75 + VAT

Overview

The Controlling Emotions and Conflict e-learning course explores the role of emotions in managing and dealing with conflict. The course consists of five e-learning modules that help participants to identify how different emotions work, the perceptions of each, managing reactions as well as expressing and controlling anger

Learning Objectives

  •  Identify and manage their emotions
  •  Gain an understanding of how emotions work
  •  Identify and manage incoherent emotional reactions
  •  Manage their anger positively
  •  Develop their capacity for self-control

Programme

This e-learning course offers five modules covering the following topics:

  • Impact of emotions in the workplace
  • Developing your emotional conscience
  • Understanding emotional dysfunction
  • Understanding and expressing your anger positively
  • Controlling your emotions
Only
£75 + VAT