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Training Courses

Conflict Avoidance, Management and Dispute Resolution Procedures

This course will help you to demonstrate knowledge and understanding of the techniques for conflict avoidance into your case study, such as mediation, adjudication and arbitration.

Wed 4 Mar 2020 - Thu 5 Mar 2020
06:30 PM - 09:30 PM
RICS Hong Kong office, Room 3707-09, Hopewell Centre, 183 Queen's Road East, Wanchai, Hong Kong
6 hours CPD

Early bird discount is available until 07 February 2020



Although everyone in Hong Kong’s construction industry hopes that there will be no conflict/dispute in a project, there is a fair degree of certainty that they will occur at some point.

The course explains the basic principles of disputes, how to manage them and the common dispute resolution procedures in Hong Kong, with highlights covering key procedures commonly adopted in Hong Kong. You will learn about processes used for dispute avoidance, management and resolution, with examples and latest practices and sharing from some well experienced invited professionals.


Uncovering the foundations of conflict

  • Introduction - The neurology - The behaviours - The organisational dimension
  • The dynamics of conflict - Internal and external drivers

Conflict in Professional Practice

  • Communication skills in conflict avoidance and management
  • Validating conflict as a mechanism for bargaining

Core processes in Dispute Management and Conflict Resolution

  • Role of the state in private law disputes: cultural models and patterns of authority
  • Third party intervention in Dispute Management and Conflict Resolution
  • Arbitration as a Model and the Professional Psyche
  • Comparative dispute processing in UK professional practice: litigation, arbitration, adjudication, mediation, conciliation, negotiation, grievance and disciplinary procedures.

Non-Arbitral models in Dispute Resolution: the trend towards disputant empowerment

  • Choosing a non-arbitral model for resolving conflict
  • The productive meeting ground and understanding the ‘win/win’ dynamic
  • Philosophy and structure of civil mediation
  • ‘Reframing negativity - Creating safe ground
  • An overview of HK civil/commercial mediation: typical mediation models in operation in the HK

Learning Objectives

  • Comprehend dispute resolution and conflict avoidance procedures and their importance
  • Importance of dispute resolution and detail of dispute resolution procedures
  • Compare, contrast each dispute resolution procedure
  • Highlight some key dispute resolution procedures
  • The future of dispute resolution in Hong Kong

Who Should Attend?

Those who need and want to know the principles of comparative dispute processing and managing and avoiding conflict in Hong Kong’s construction industry.

If you are working towards your Assessment of Professional Competence (APC), then this course will provide you with valuable knowledge and skills to assist you in developing your competency in this area.

Meet the Trainer

Ludwig, C Y HON FRICS FHKIS, FCInstCES, FHKIArb, FCIArb, RPS[QS], Registered Expert Witness, Arbitrator, Mediator, Director of C Y Hon Consultants Ltd

Ludwig is a chartered quantity surveyor with more than 30 years' experience in the construction industries of Hong Kong, Macau, PRC, Singapore, Vietnam and Australia. During this period Ludwig has worked for private consultancy firms, public authority, developer, main contractor and sub-contractor firms.

Ludwig is an expert in costs and contracts, experienced in pre- and post-contract cost control procedures, and has particular experience in preparing and negotiating claims and disputes including extension of time and loss and expenses, mainly for building and civil engineering works. He has been appointed on many occasions to provide contractual advice and has prepared more than 40 EOT reports, expert reports and / or acted as expert witnesses in front of various courts.

Additionally, he has been involving in mediation and dispute avoidance / resolution since 2005. He has been appointed on seven occasions as Mediator. He has been acting as the Dispute Resolution Advisor / Dispute Avoidance and Resolution Advisor between the Government and the Main Contractor for seven occasions, and on the list of the HKIAC Arbitrator and HKIA/HKIS Arbitrator and registered as RICS (HK) Registered Expert Witness.


For enquiries or further information, please contact Mr Peter Au, RICS Business Development Manager, on +852 2116 9719 or

  • Early bird RICS Professionals
    Expires on 07 February 2020 HK$3000
  • Non-RICS professionals
    Expires on 07 February 2020 HK$3500
  • Standard fee RICS professionals HK$3500
  • Non-RICS professionals HK$4000
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