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Research

29 ABR. 2018

Strategies in the coordination and project management of stakeholders

Construction projects are renowned for their complex and fragmented nature, making their environments hazardous and risky. The risk aspect increases in an urban area, which can adversely affect the external stakeholders affiliated with the project. Therefore, this paper aims to identify and document various response strategies used to counteract the issues identified from external stakeholders on urban construction projects.

The core objective of this research is to identify response strategies relevant to the issues, and in the management of the stakeholders in these intrinsically risky environments.

The methodology undertaken is qualitatively based, encompassing a descriptive literature review and five case studies. The data accumulated is examined using mind mapping software, and cognitively summarised. Fifteen core strategies are distinguished from over eighty wide-ranging strategies, and collectively four main themes occur; general, environmental and safety, sustainable and communication strategies.

Numerous strategies can be implemented depending on the nature of each project, but this research demonstrates and strengthens that early establishment of issues, coupled with effective response strategies and clear communication methods, can be used to eradicate the occurrence of issues considering external stakeholders on urban construction projects.