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Black belt negotiator: neuroscience of negotiation

Discover the hidden emotional signals that make up 80% of negotiating. Learn how to use powerful neuroscience to unlock these lucrative secrets.

Tue 2 Oct 2018
06:30 PM - 08:00 PM
RICS, Office B303, The Design House, Sufouh Gardens, Dubai, UAE
1.5 hours formal CPD


Whether dealing with external or internal customers, suppliers or contractors – negotiation can be a minefield, with relationships, egos and finances at stake. Get hands-on experience and gain the skills and confidence to avoid soured relationships hitting your bottom line! Learn how to overcome the trade-off between ‘getting the deal you want’ versus ‘building a better business relationship’.

Learning outcomes

Members will learn how to:

  • Enjoy negotiating to come across with confidence and impact.
  • Ask the right questions to uncover hidden interests.
  • Get emotional buy-in and build lasting relationships.
  • Understand their strengths and use them. Banish the fear factor.
  • Overcome the trade-off between ‘getting the deal you want’ versus ‘building better relationships’.

Meet the speaker

Tom Flatau is an international speaker whose clients include HSBC, Louis Vuitton, American Express, Siemens, Kier, Emirates and Unilever. He trained with the NeuroLeadership Institute and is a Fellow of the Institute of Leadership & Management. Tom is an executive leadership coach and sales and negotiation trainer. He has a first degree in Information Systems and a Master’s degree in Business Analysis & Systems Design. His academic career included posts at British and American Universities.

Tom’s work is based on understanding human instincts and behaviour, derived from up-to-the-minute research in the fields of neuroscience and positive psychology.


  • 18:00 - 18:30    Coffee, networking & registration
  • 18:30 - 19:30    Presentation
  • 19:30 - 20:00    Q&A

Please note

  • Do not send payment via bank transfer as this form of payment is no longer accepted for CPD events.
  • We are unable to reserve a place at this event unless payment is made.
  • The presentation will start promptly at 18:30. If you have not checked in by this time (18:30), you will not be able to claim your 1.5 CPD hours.
  • Just a gentle reminder that your recorded CPD hours are monitored by our Regulation team and you are unable to claim Formal CPD hours if you did not attend the event.