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Online Training

Day to Day Negotiation For Managers

An effective manager must manage relationships with the organisational hierarchy, other managers, clients, co-workers and suppliers, and negotiation with these parties is an everyday challenge in order to achieve effective results. This course will help you master this key skill and avoid the potential pitfalls when negotiating.

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Course Duration:
Enrollment Duration: 90 Days
0.5 hours formal CPD
£15 + VAT


Negotiation is a core skill for a manager as they will be the central focus for many interactions within a business. Increasingly managers are expected to continuously maintain and improve their talent for negotiation to deliver greater results, whether they be with internal staff, management or external stakeholders. It is important to adopt an effective yet flexible strategy and recognise what tools you have at your disposal.

This course will demonstrate the practical application of the DESC method of conflict resolution and enable you to conduct successful negotiations in order to master and manager your relationships with others.

Learning Objectives

  •  Adapt your strategy according to the different types of negotiation
  •  Use appropriate tools during difficult negotiations


This e-learning course contains the following:

  1. Defining the negotiation framework
  2. Managing the key stages of the negotiation
  3. Structuring discussions when facing difficult situations
£15 + VAT