Please read these Website Terms and Conditions (the "Conditions") before using this site (www.rics.org) which is operated by the Royal Institution of Chartered Surveyors ("we" or "RICS"), a company incorporated in England, whose registered office is at 12 Great George Street, Parliament Square, London SW1P 3AD (registered with company number RC000487) and registered for VAT purposes with number GB 584940013. We operate this site for the purpose of promoting our activities and selling services supplied by us. By using this site, you signify your acceptance of these conditions in return for which we will provide you with access. If you do not agree to these terms, you must not use our site.
We may make changes to these terms
From time to time, we may modify the Conditions so you should review the Conditions whenever accessing or using this site. If at any time you do not wish to accept these Conditions then you may not use this site.
These terms were most recently updated on 15 January 2026.
There are other terms that may apply to you
To contact us, please email contactrics@rics.org or telephone our customer service line on +44 (0)24 7686 8555.
These Conditions refer to and include links to the following additional terms, which also apply to your use of our site and our services:
- Our Privacy Policy which explains how we collect, use and store your personal data.
- Our Cookie Policy which sets out information about the cookies on our site.
If you use the RICS Members App and any related services, the end user licence agreement will apply.
If you purchase goods, courses, events or services from us, our Sales Terms and Conditions will apply to the sales as specified by RICS.
If you are a supplier or prospective supplier of RICS, our RICS Purchase Order Terms and Conditions for Suppliers found at https://www.rics.org/footer/terms-conditions-of-sale will apply to the supply of goods or services to RICS as specified by RICS.
We may make changes to our site
We may update and change our site from time to time to reflect changes to our products or services, our users' needs and our business priorities.
We may suspend or withdraw our site
Our site is made available free of charge.
We do not guarantee that our site, or any Content on it, will always be available or be uninterrupted. We may suspend or withdraw or restrict the availability of all or any part of our site for business and operational reasons. We will try to give you reasonable notice of any suspension or withdrawal.
You are also responsible for ensuring that all persons who access our site through your internet connection are aware of these Conditions and other applicable terms, and that they comply with them.
We may transfer this agreement to someone else
We may transfer our rights and obligations under these terms to another organisation. We will always tell you in writing if this happens and we will ensure that the transfer will not affect your rights under these Conditions.
You must keep your account details safe
If you choose, or you are provided with, a user identification code, password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.
We have the right to disable any user identification code or password, whether chosen by you or allocated by us, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these terms of service.
If you know or suspect that anyone other than you knows your user identification code or password, you must promptly notify us by emailing contactrics@rics.org.
Rules about linking to our site
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it.
You must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists.
You must not establish a link to our site in any website that is not owned by you.
Our site must not be framed on any other site, nor may you create a link to any part of our site other than the home page.
We reserve the right to withdraw linking permission without notice.
If you wish to link to or make any use of Content other than that set out above, please contact contactrics@rics.org.
Websites or pages to which this site is linked (other than other websites operated by us) are for information only and have not been reviewed by us. We have no responsibility for the content of such websites or pages and accept no liability for any losses whatsoever that may be incurred as a result of any linking to the same.
No reliance
Whilst we take steps to ensure the accuracy of the information accessed via this site, we cannot guarantee or give any warranty as to the accuracy, timeliness or completeness of any information or material appearing on it. The Content on our site is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the Content on our site.
We have no responsibility for content provided by third parties and are merely providing access to such content to you. We have no control over the contents of those sites or resources and we have no obligation to verify the content of such information nor to edit any such information provided by third parties. We do not endorse, support, represent or guarantee the truthfulness, accuracy, or reliability of any third-party details and you acknowledge that any reliance on such information will be at your own risk.
Copyright notice and how you may use Content
This site and all materials, information, text, code, content, software, videos, music, sound, graphics, photographs, illustrations, artwork, names, logos, marks, formats, files, devices and links contained in it or linked to it (together "Content") are protected by copyright, trade marks and other rights of intellectual property owned by us or licensed to us. Anyone accessing this site is entitled to view any part of it. You may print off one copy, and may download extracts, of any page(s) from our site for your personal use and you may draw the attention of others within your organisation to Content posted on our site.
However, the Content must not be used nor reproduced (in whole or part) for any other purpose including (without limitation) on or in connection with another website or publication or for direct commercial gain without obtaining a licence to do so from us or our licensors and you must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.
If you print off, copy, download, share or repost any part of Content in breach of these Conditions, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made (except that you are permitted to print off a copy of these Conditions).
Our trademarks are registered
The Royal Institution of Chartered Surveyors and RICS with its logos, brands and lionhead devices are registered trademarks in various jurisdictions of RICS. You are not permitted to use them without our written approval, unless they are part of material you are using as permitted under the above Copyright notice and how you may use Content section.
No text or data mining, or web scraping
You shall not conduct, facilitate, authorise or permit any text or data mining or web scraping in relation to our site or any services provided via, or in relation to, our site for any purpose, including the development, training, fine-tuning or validation of AI systems or models. This includes using (or permitting, authorising or attempting the use of):
- any "robot", "bot", "spider", "scraper" or other automated device, program, tool, algorithm, code, process or methodology to access, obtain, copy, monitor or republish any portion of our site or any data, Content, information or services accessed via the same.
- any automated analytical technique aimed at analysing text and data in digital form to generate information or develop, train, fine-tune or validate AI systems or models which includes but is not limited to patterns, trends and correlations.
This clause will not apply insofar as (but only to the extent that) we are unable to exclude or limit text or data mining or web scraping activity by contract under the laws which are applicable to us.
No warranty
This site and its Content are provided "as is" excluding warranties of any kind, either express or implied, to the fullest extent permissible under applicable law. We accept no liability for functions contained on the site and make no warranty that the site will operate uninterrupted or error-free or that any defect will be corrected. We do not warrant that the site is compatible with your computer equipment or that the site or its server is free of errors, viruses, worms, bugs or "Trojan horses" and we shall not be liable for any damage you may suffer as a result of such destructive features. You are responsible for configuring your information technology, computer programs and platform to access our site. You should use your own virus protection software.
You must not introduce viruses
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material that is malicious or technologically harmful, or otherwise harmfully interacting with our site or any part of it. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site or any other equipment or network connected with our site. You must not interfere with, damage or disrupt any software used in the provision of our site or any equipment or network or software owned or used by any third party on which this site relies in any way. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
Limitation of liability
Whether you are a consumer or a business user:
We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors and for fraud or fraudulent misrepresentation.
Different limitations and exclusions of liability will apply to liability arising as a result of the supply of any products or services to you and you must refer to the relevant terms and conditions for the appliable product or service.
If you are a business user:
- we exclude all implied conditions, warranties, representations or other terms that may apply to our site or any Content on it.
- we will not be liable to you for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
- use of, or inability to use, our site; or
- use of or reliance on any Content displayed on our site.
- In particular, we will not be liable for:
- loss of profits, sales, business, or revenue;
- business interruption;
- loss of anticipated savings;
- loss of business opportunity, goodwill or reputation; or
- any indirect or consequential loss or damage.
If you are a consumer user:
We only provide our site for domestic and private use. You agree not to use our site for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
If defective digital content that we have supplied damages a device or digital content belonging to you and this is caused by our failure to use reasonable care and skill, we will either repair the damage or pay you compensation. However, we will not be liable for damage that you could have avoided by following our advice to apply an update offered to you free of charge or for damage that was caused by you failing to correctly follow installation instructions or to have in place the minimum system requirements advised by us.
Local laws and regulations
This site is not directed at persons in a jurisdiction where for any reason the site’s publication or availability is prohibited and any person for whom such a prohibition applies must not access the site. Those who access the site do so on their own initiative and are responsible for compliance with applicable local laws or regulations.
How we may use your personal information
We will only use your personal information as set out in our Privacy Policy.
Validity of provisions and remedies
If any provision of these Conditions is or becomes invalid or contravenes applicable regulations then the remaining provisions will not be affected.
Waiver
No waiver by us of any breach of these Conditions shall constitute a waiver of any other breach. No failure by us to exercise any remedy shall constitute a waiver of the right subsequently to exercise that or any other remedy.
Governing law and jurisdiction
These Conditions are governed by the laws of England and Wales and the English courts shall have the non-exclusive jurisdiction to resolve any disputes arising out of or under it.
Notwithstanding the above, if you are a consumer and a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.
