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Online Training

Evade Trick Questions at Meetings

Active listening is an important skill which can be developed and plays an important role in communication by establishing a connection between the speaker and the listener.

Available languages: Chinese, Dutch, English, French, German, Hungarian, Italian, Portuguese & Spanish

Twitter: #RICStraining

Course Duration:
Enrollment duration: 90 Days
0.5 hours formal CPD
£15 + VAT


Handling trick questions at meetings and delivering winning presentations are challenges most of us have to face at work. Active listening and rephrasing are key concepts which we need to be aware of if we would like to become successful communicators.

This E-learning course will help you to handle difficult situations in front of an audience and identify what makes communication difficult. The course will cover how to be assertive and handle situations in which speaking is difficult using rephrasing and active listening skills.

Learning Objectives

  •  Identify and manage the characteristics of a public presentation
  •  Determine what can make communication difficult
  •  Handle difficult situations in front of an audience


This e-learning course contains the following:

  1. Handling situations in which speaking is difficult.
  2. Asserting yourself without being aggressive.
  3. Choosing the right rephrasing technique.
  4. Answering questions.
  5. Developing fast reflexes.
£15 + VAT