RICS Dispute Resolution Service (DRS) is the world’s oldest and largest provider of alternative dispute resolution (ADR) services in the land, property and construction industries. Over the last four decades, DRS has appointed dispute resolvers in nearly a quarter of a million cases. Internationally, DRS resolves around $2 billion US dollars’ worth of disputes every year – keeping these cases out of the courts.

We offer a range of world class dispute resolution and avoidance services, and we inspire confidence in parties through our complete impartiality and the quality of our dispute resolvers. Whether you're looking for a dispute resolver or want to gain the skills and experience to act as one, we offer a complete range of methods for resolving disputes across property, land, construction and all other areas of the built environment sector.

We present the leading built environment specific ADR training programmes around the world, and provide a wide range of diplomas, distance learning and face to face training courses.

Our training is designed not only for people who want to work as dispute resolvers, but for the growing number of built environment practitioners who recognise how valuable dispute resolution skills are in their day to day professional lives. 

Contact the DRS team

The regulatory functions of RICS relating to Dispute Resolution Service are led and overseen by the Standards and Regulation Board (SRB).