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Online Training

Emotional Skills of the Manager

Emotional intelligence is an important factor of being a manager, particularly when emotionally charged situations occur. This e-Learning course will assist you with becoming more aware and managing your own emotions.
Course Duration:
Enrolment Duration: 90 Days
0,5 hours formal CPD
£15 + VAT


Emotions are ever-present in the work place and an often underestimated management skill. By learning to manage your own emotions, you will be able to assess situations more objectively and with greater clarity.

This course will develop your emotional intelligence and help you to manage a situation at times of stress or confrontation.

Learning Objectives

  • Understand how emotions work and encourage their positive effects
  • As manager, become aware of your own feelings to manage them better


This e-learning course contains the following:

  1. Understanding how emotions work
  2. Recognising and manage your own emotions as manager
  3. Managing emotionally charged situations
£15 + VAT