Flexible workspace is real estate space of varying size provided for business or institutional purposes for varying periods of time, usually for shorter periods and with more inclusive benefits than a traditional lease.

Please note, this document was reissued in May 2023 as Practice Information. It was previously published in October 2019 as an Insight Paper. No other changes have been made to the document.

While the concept of flexible workspace has been around for a century or more, in recent years it has moved from a niche part of the office space market to become a dominant sub-sector of the market. As such, there is greater interest than ever before in appropriate ways to conduct valuations of properties that provide flexible workspace.

This practice information includes insights and reflections from key players and commentators in the flexible workspace market. These include some of the largest operators, brokers, lenders and providers of valuation services in the world, as well as smaller regional stakeholders. It has been compiled and edited to develop and enhance the understanding of this market for the benefit of the wider flexible workspace industry, reaching beyond the needs of valuers and other real estate professionals to all stakeholders, including those with no technical expertise.