Featuring: Martin Burns (RICS) & Jim McCluskey FRICS (Kier Group)
Duration: 44 minutes

Listen to episode #203 below.

“CAP isn’t just about resolving disputes - it’s about preventing them altogether.”

Martin Burns RICS

“We’ve seen projects saved from collapse simply because CAP was in place. It’s a silent hero in contract management.”

Jim McCluskey FRICS

Kier Group

In this podcast, Martin and Jim discuss how the Conflict Avoidance Process (CAP) is reshaping the way surveyors manage disputes before they even arise. This episode explores how CAP provisions are being embedded into construction contracts to reduce costs, foster collaboration, and keep resolution of disagreements in the hands of the project team.

If you're a surveyor, engineer, project manager, or a professional involved in construction, this episode offers practical insights and real-world examples of how CAP is transforming the way that disputes are managed and projects are run. The discussion demonstrates that this isn’t just theory – it is an honest account of how a simple practical, pragmatic tool can transform project outcomes.

Key Takeaways

  • CAP is a game-changer
    As a fast, cost-effective alternative to arbitration and litigation, CAP is gaining traction across the construction industry.
  • Early intervention is key
    Addressing disputes proactively leads to better outcomes and healthier project dynamics.
  • CAP in contracts
    The potential for CAP to become a standard clause in construction contracts is growing, and it’s already delivering results.
  • The role of the Conflict Avoidance Coalition
    The episode spotlights the Coalition’s efforts to promote CAP and the Conflict Avoidance Pledge, encouraging industry-wide adoption.