The following FAQs provide further clarification on the application of exceptional circumstances under UK VPS 3, including the decision-making process, notification requirements, supporting evidence and safeguards.
Note: These FAQs provide operational clarity specifically on the application of the "truly exceptional circumstances" deviation under UK VPS 3.3. They do not alter exceptions from Red Book Global PS 1 and PS 2 under PS 1 Section 5, public sector financial reporting exemptions in UK VPS 3, or out-of-scope non-regulated purpose valuations.
Who decides whether “exceptional circumstances” apply?
Exceptional circumstances notifications form part of UK VPS 3, which states at paragraph 6:
‘It is recognised that in exceptional circumstances, such as for some assets that require highly specialised knowledge and experience, there may be an extremely limited pool of available competent valuers or valuation firms with the capability of providing a regulated purpose valuation service. In these circumstances the valuation firm may accept valuation instructions that would otherwise be in breach of [mandatory valuer and/or firm rotation]’
Decisions on whether exceptional circumstances apply should be made using professional judgement against the criteria set out in UK VPS 3 paragraph 6. In practice, this assessment would normally be led by the Responsible Valuer, with the involvement of the client and the approval of the Responsible Principal where required by UK VPS 3, before the valuation firm accepts the instruction.
Decisions will be based on professional judgement, supported by clear evidence, and documented at the time the decision is made.
Exceptional circumstances are intended to be used rarely and there should be clear evidence to demonstrate why the client has genuinely been unable to appoint an alternative valuer and/or firm. This distinguishes genuinely exceptional circumstances from situations where rotation may simply be difficult or inconvenient.
Does RICS approve or reject exceptional circumstances notifications?
UK VPS 3 paragraph 6 mandatorily requires RICS to be notified of exceptional circumstances to valuer and firm rotation.
RICS does not operate an approval or pre-clearance regime and will not formally approve or reject exception requests. RICS regulation does monitor submissions and may make additional enquiries regarding a notification where necessary to satisfy itself that appropriate records and supporting evidence are in place and that the requirements of UK VPS 3.3 have been addressed Notifications submitted to declarations@rics.org form part of wider RICS monitoring and assurance activities but a direct follow up to every notification is not expected. All notifications must meet each of the mandatory requirements at UK VPS 3.3 paragraph 6 (i)-(iv) and RICS Regulation may contact notifiers directly in circumstances where one or all of these requirements are not met.
What is the purpose of notifying RICS of exceptional circumstances?
Notification enables RICS to monitor the use and frequency of exceptional circumstances, identify emerging risks or patterns, and inform regulatory engagement and monitoring. It also informs thematic review with governance groups such as the Valuation Assurance Committee (VAC). It does not imply endorsement of the exceptional circumstances decision.
Who undertakes the exceptional circumstances notification?
The Responsible Valuer with the support of the Responsible Principal, must notify RICS Regulation in writing before the instructions are accepted in accordance with the provisions set out at UK VPS 3.3 paragraph 6 (i)-(iv).
What evidence is expected to support an exception?
Notifications must be able to demonstrate that the client was unable to appoint an alternative valuer and/or firm (see UK VPS 3 paragraph 6 point (i)) for the asset in question (not the fund or other vehicle).
To support this request a notification could include details demonstrating:
- that a reasonable and proportionate search for alternative valuers has been undertaken;
- why alternative valuers were not suitable or available (and what actions such as tendering were undertaken to demonstrate this);
- why continuation with the existing valuer is necessary to protect the public interest;
- what safeguards are in place to maintain independence and objectivity.
What constitutes exceptional circumstances?
Exceptional circumstances may arise where there is an extremely limited pool of suitably qualified valuers.
Exceptional circumstances are expected to be rare and interpreted narrowly.
The following do not constitute exceptional circumstances:
- client preference for continuity
- internal resourcing constraints
- commercial or fee considerations
- convenience or timing pressures
Do certain scenarios (e.g. portfolio wind-downs, specialist assets, or pension mandates) qualify as “exceptional circumstances”?
These factors are not, in isolation, sufficient to justify an exception.
While such circumstances may be relevant context, the notification must still demonstrate that:
- the client is genuinely unable to appoint an alternative valuer
Another consideration might be whether proceeding with a change would give rise to a material risk to the public interest.
Considerations such as cost, convenience, continuity preference, or internal governance structures will not, on their own, meet the required threshold.
How can independence and objectivity be maintained?
Firms can ensure that independence and objectivity are maintained through appropriate compliance measures.
Firms might also want to consider enhanced safeguards such as:
- independent internal review or second sign-off (note it is mandatory for the valuation - firm's Responsible Principal to agree in writing to accept the instructions within any notification).
- enhanced disclosure to the client and, where relevant, auditors.
- rotation of supporting team members where possible.
Note: While internal review processes serve as an essential safeguard when an exception applies, they do not replace or substitute for the requirement to rotate valuers under UK VPS 3.3 or PS 2.