The delivery of digital systems presents different challenges to commercial managers, given the wide range of technology that is available and the prevailing market conditions in this sector.

This guidance note sets out how digital systems are commercially managed from the procurement and implementation phases through to their operational, maintenance and whole life cycle management within infrastructure assets.

The guidance note covers:

• The digital systems and technology market.
• The commercial management of digital systems and technology.
• The key areas of commercial risk in digital systems and technology.
• Case studies on the Digital Railway Programme, and Transport for London and the Prestige Contract.