Professional Efficiency

Overview

This e-learning course has been designed to enhance the skills for any professional who wants to improve their professional efficiency.  The course will look at how to regain control of your time when facing constant urgent tasks and dealing with work overload. It will also focus on how to actively listen, solve problems and make more effective decisions.

Course Content

In the course, you will be learning:

• How to focus on your priorities.
• Curing work overload.
• To develop your ability to learn.
• How to practice active listening.
• Creative problem solving.
• Tools for effective decision-making process.
• How to manage urgent client requests.

Learning outcomes

• Understand how to refocus on your priorities and how to effectively plan your long-term, weekly and daily priorities.
• How to replace bad habits from excess work with new effective habits.
• Practice using questioning and reformulation to listen better, to understand your stakeholders and to facilitate communication.
• How to make decisions using rational tools, but also your intuition.
• How to make realistic commitments and maintain a good relationship with your client when faced with urgent requests.