DRS Training Courses

RICS Mediation Training Programme

Tue 11 Nov 2025 – Thu 20 Nov 2025 • 08:00 - 17:30 CUT • 50 hours CPD

Online

From £1500 + VAT

Not in the UK?

We also hold this course in other regions:

What is mediation?

Mediation is a structured and voluntary dispute resolution process where a third party (the mediator) assists conflicting parties in reaching a mutually acceptable settlement.

Mediation is a confidential, and cost-effective method of resolving disputes, often preserving business relationships and avoiding lengthy legal proceedings.

RICS mediation training equips professionals with the skills to facilitate negotiations, manage conflicts, and guide parties towards resolution, making it an essential tool for those involved in commercial, construction, and property-related disputes.

Who is this course for?

The RICS Mediation Training Programme is designed for professionals looking to develop their mediation skills.

This course is suitable for professionals working in:

Construction and engineering
Legal and consultancy services
Real estate and property management
Local authorities and government departments
Contract and project management

Professionals who commonly take this course include:

Chartered Surveyors
Quantity Surveyors
Construction and Commercial Managers
Claims Consultants
Legal professionals with a focus on dispute resolution
Project Managers handling contractual disputes

The programme is also valuable for experienced practitioners expanding into mediation to support their current services or further their ability to resolve conflicts efficiently.

Why choose RICS as your training provider?

The RICS Mediation Training Programme is a globally recognised qualification that equips professionals with the skills needed to mediate disputes effectively.

Completing this programme enables you to apply for RICS Accredited Mediator status, enhancing your credibility in mediation. Delivered by experienced practitioners, the programme provides practical, real-world skills that can be applied across various industries, including construction, real estate, and commercial dispute resolution.

Additionally, successful completion of the course allows participants to apply for membership with key professional bodies such as the Chartered Institute of Arbitrators (CIArb). This course is also recognised by the International Mediation Institute (IMI) and the Civil Mediation Council (CMC).

What does the course cover?

The RICS Mediation Training Programme provides a comprehensive understanding of mediation, from fundamental principles to advanced practical application. The course is structured into two modules, equipping participants with the skills needed to act as a mediator.

Dates: 11 - 13 November 2025

This module introduces the core principles of mediation, providing participants with the essential skills to effectively represent parties in mediation. The focus is on understanding the mediation process, developing strong advocacy techniques, and learning how to engage constructively with disputing parties.

Mediation fundamentals: Understand the role of mediation within dispute resolution and how it differs from litigation and arbitration.
Mediation ground rules: Learn how to establish and maintain a constructive mediation environment.
Verbal and non-verbal communication: Develop techniques to engage with parties effectively and extract key information.
Negotiation and reality testing: Learn how to apply evaluative mediation techniques and support clients in making pragmatic settlement decisions.
Mediation advocacy: Gain the skills to represent clients effectively in mediation proceedings.

Dates: 19 - 20 November 2025

This module builds upon the skills learned in Module 1 and prepares participants to act as mediators. Through hands-on role play and coaching, delegates refine their mediation techniques and receive feedback from experienced mediators.

Advanced mediation strategies: Develop skills to handle complex disputes and manage high-stakes negotiations.
Time-limited mediation: Learn techniques to conduct effective mediations within constrained timeframes.
Real-world case studies: Apply mediation skills in scenarios based on actual disputes.
Assessment: Successfully demonstrate mediation competency through a final practical evaluation.

What is ACRE?

The RICS ACRE™ (Analytical, Commercial, Restorative, Expert) approach to mediation ensures participants develop a well-rounded skill set to manage disputes effectively.

Analytical - Helping parties to analyse the circumstances, law, evidence, as well as the strengths and weaknesses of their case to empower them to make pragmatic and viable settlement decisions.
Commercial - The training encompasses wide commercial as well as narrow legal realities to provide a flexible settlement, which courts or arbitration cannot.
Restorative - Focusing on restoring the business relationship between parties, proceedings are completely confidential to limit any further damage.
Expert - With many years’ experience and expertise in the field of the dispute, our mediators help parties to reach a common-sense settlement, or to narrow the issues in dispute, reducing court or arbitration costs.

Course format

The RICS Mediation Training Programme is an intensive, structured learning experience designed to provide both theoretical knowledge and practical mediation skills. The course is delivered online through live sessions, interactive exercises, and real-world case studies.

Participants will engage in:

Live full day sessions: Interactive training sessions led by experienced mediators, covering mediation principles, techniques, and best practices.
Role-play exercises: Practical scenarios where participants act as mediators and parties, receiving real-time feedback.
Mentorship and coaching: Guidance from expert trainers to refine mediation strategies and improve performance.
Assessment preparation: Dedicated time to develop mediation skills through structured exercises and case studies.

To help you plan effectively, you’ll need to allocate time for:

Course reading: Reviewing key mediation concepts, legal frameworks, and case studies before live sessions.
Practice exercises: Applying mediation techniques through guided exercises and discussions.
Assessment: Preparation for the assessment role play as well as a written assignment to be completed after the course.

What do you receive after completing the course?

Completing the RICS Mediation Training Programme demonstrates your expertise in commercial mediation and your commitment to professional dispute resolution. Here’s what you gain:

RICS ACRE™ Mediation Accreditation: A globally recognised qualification that benchmarks your skills and expertise in mediation within the built environment.
Recognition by leading bodies: The programme is recognised by the Chartered Institute of Arbitrators (CIArb), the International Mediation Institute (IMI), and the Civil Mediation Council (CMC), supporting your professional credibility.

Assessment format

The assessment process for the RICS Mediation Training Programme ensures that participants develop the practical skills and theoretical knowledge required to act as effective mediators.

What to expect

Role-play assessments: Participants engage in mediation simulations, taking on the role of a mediator to demonstrate their ability to manage disputes effectively.
Instructor and peer feedback: Throughout the course, participants receive structured feedback from experienced trainers and fellow delegates to refine their mediation techniques.
Recorded assessment: Candidates will be recorded conducting mediation, which will be reviewed and assessed against key mediation competencies.

Resitting assessments

If you’re unsuccessful in an assessment, you can resit with the next cohort. Resits incur a fee of GBP 150.

This robust assessment process ensures you develop the competencies needed to excel as an expert witness and meet RICS’s high professional standards.

Download the course guide

Mediation Training Programme - Brochure (PDF 0.44MB)

Published date: 17 March 2025

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Mediation schedule (PDF 0.11MB)

Published date: 27 February 2025

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See what previous attendees say

“Everything was relevant and well thought through. I felt energised by the process and I now feel confident to accept an appointment, due to the intensity of the role plays.”

“I found the course organisation very impressive and the quality of the assessors was very good. I especially found instructive, the lead tutors recollections of his real-life experiences as a mediator very useful.”

“One of the best courses I have done. In depth material and experienced mediators were two key factors. Hearing real life examples from the tutor and coaches was incredibly useful. Opportunity to practice the roleplays helped solidify learning. Really well managed and excellent communication from the education team.”

For your business

Equip your team with the skills they need to excel as mediators. Our Mediation Training Programme provides comprehensive training tailored to professionals in the built environment.

Group Discounts

Book three or more places and receive a 10% discount. Please note that only one discount can be applied per booking, and group discounts cannot be combined with the Early Bird rate (if applicable).

Contact Us

To discuss training options for your employees or to take advantage of group discounts, contact our dedicated training support team:

Email: drstraining@rics.org
Call: +44 (0) 2476868584

Price Summary

Module 1 only - RICS Member

GBP £1500 + VAT

Module 1 only - Non-member

GBP £2000 + VAT

Modules 1&2 - RICS Member

GBP £2450 + VAT

Module 1&2 - Non-member

GBP £3450 + VAT

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Starting March 2026

RICS Mediation Training Programme

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Not in the UK?

Why choose RICS as your training provider?

What does the course cover?

Course format

Price Summary

From £1500

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