Mediation is an effective tool for tackling a wide range of property and construction related issues. RICS DRS ACRE mediation service involves the facilitative role of a trained, neutral third party who will assist parties to come to and manage the settlement of their dispute.

Save time, money and reputation for your organisation with a tailored dispute resolution service.

RICS has developed new arbitration services for construction and engineering disputes in England and Wales, with the aim of providing unrivalled customer services that meet the expectations of parties to arbitrations in terms of quality, standards and user experience.

The CMS provides an alternative means of resolving disputes for consumers who have brought goods or services from a trader and who have exhausted the trader’s complaints procedure and remain dissatisfied with the outcome.

RICS offers a dilapidations scheme, specifically designed to allow quick and economic resolution of lease-end dilapidations disputes. The scheme is designed to put both parties on an equal footing, to keep costs down and to allow experienced parties to be represented by their usual advisers.

DRS offers the Expert Witness Referral Service which provides reassurance to parties who instruct RICS accredited expert witnesses that they are appropriately qualified and able to discharge the role they are instructed to undertake.

If the Ground Rent is subject to a review and the landlord and tenant cannot agree on the new Ground Rent, they can make an application to RICS DRS to appoint a dispute resolver.

Our Neighbour Disputes Service is designed to help neighbours resolve property disputes and maintain harmony without the need for intervention by the courts.

Professional Arbitration on Court Terms is a joint initiative set up by RICS and the Law Society as a form of alternative dispute resolution for lease renewal disputes.

The Pubs Code came into force on 21 July 2016 and applies to all businesses owning 500 or more tied pubs in England and Wales. An important part of this is the introduction of the option for tied tenants to request a market rent only option.

As with most complex property areas, disputes still occur where parties fail to agree on service charge levels and types.

A low-cost, quick and easy arbitration procedure to help rural landlords and tenants resolve rent review disputes. The service can also be used for other rural sector disputes.

The Small Business Scheme offers a way to have an independent expert settle disputed rent reviews on commercial properties. The expert will follow a set procedure and charge a fixed fee. Both the landlord and tenant must agree to use the scheme, and by doing so, they will benefit from getting the rent fixed quickly, cheaply and efficiently.