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Online Training

Situational Skills of the Manager

When faced with a complex issue or conflict a manager should be able to adopt a systemic approach to find the solution. This eLearning course will guide you through the steps of a practical and innovative approach for such situations.

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0.5 hours formal CPD
£15 + VAT


Managers often face problems that cannot be approached in a purely analytical manner. Instead, they must consider a variety of relevant aspects, from the more human to those around corporate culture and social conditions.

This course will aid you in assessing issues, determining the best approach, provide you with the basic concepts behind systems thinking and an understanding of the different perception levels and interactions in situations.

Learning Objectives

  •  Be clear and precise about what you want
  •  Inspire goodwill and cooperation amongst the people around you
  •  Increase the acuity of your senses
  •  Develop behavioural flexibility
  •  Take responsibility for your choices
£15 + VAT