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ACRE Mediation

ACRE Mediation

Mediation is an effective tool for tackling a wide range of property and construction related issues. RICS DRS ACRE™ mediation service involves the facilitative role of a trained, neutral third party who will assist parties to come to and manage the settlement of their dispute.

A mediator helps to clarify and prioritise issues, crystallise needs, reality check and assist parties in search for solutions. They are facilitators who guide and manage the parties through a process of controlled negotiations to avoid escalation of conflict.

ACRE™ Mediation

We have developed a new, robust approach to mediation know as the ACRE™ Mediation Service. This service is:

  • Analytical – our mediators help the parties to analyse the circumstances, law, evidence, strengths and weaknesses of the issue to empower them to make pragmatic commercial settlement decisions.
  • Commercial - our mediation encompasses wide commercial as well as narrow legal realities and so can provide a flexible settlement that courts or arbitration cannot.
  • Restorative — our mediation focuses on restoring the business relationship between parties and is completely confidential to limit further damage.
  • Expert — our mediators have many years’ experience and expertise in the field of the dispute. They help parties reach a settlement, or narrow the issues in dispute, reducing court or arbitration costs.

Our mediators will not offer any evaluation of parties’ positions or opinion unless all parties expressly agree to seek it. Similarly, they will not advise on the merits of any settlement. They will chair and manage the mediation process, and oversee and manage negotiation between the parties.

Using a neutral third party can bring new energy to stalled negotiations, and our mediators will explore how parties are willing to move from entrenched positions by identifying the real issues between them and their concerns and needs.

Advantages of mediation

Mediation can improve communication, negotiation and build consensus. The mediation process is confidential, voluntary, flexible and unlike a court, there is no imposed decision: you retain ownership of and responsibility for any settlement that is reached.

Why choose an RICS mediator?

Our register/panel of mediators have undergone an intensive training programme and they satisfy our requirements relating to assessment and CPD. The mediators on our register/panel are continually monitored to ensure they satisfy the requirements of the Civil Mediation Council.

Contact the DRS team

RICS Dispute Resolution Service
55 Colmore Row
B3 2AA

Call: +44 (0) 20 7334 3806

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