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Training Courses

Mediation Training Programme

Planning to become a practising mediator or want to enhance your career by developing an in-depth knowledge of mediation?

Please note: If a company puts through three or more delegates, the company will receive a 15% discount.

Tue 28 Jan 2020 - Sat 1 Feb 2020
08:30 AM - 05:00 PM
The Academy@DIFC, Dubai International Financial Centre, Gate Village 2, Dubai
50 hours CPD
AED14700 + VAT


The Mediation Training Programme will prepare you to mediate the most complex disputes to the highest standards across land, property, construction and infrastructure.

We promote and enforce the highest professional standards across the built environment and the Mediation Accreditation is a globally recognised qualification in this sector. Becoming an RICS Accredited Mediator benchmarks your quality and expertise in mediation practice.

This face-to-face course is divided into two modules consisting of the facilitative and evaluative approaches to mediation.

Our expert trainers will provide you with in-depth, practical coaching and you will receive feedback from both your trainer and your peers.


Please note: all bookings will be completed via email



View our brochure

Status and recognition

  • The RICS Mediation Programme is recognised by the International Mediation Institute (IMI) as a qualifying programme enabling those that successfully complete the RICS programme to apply for IMI certification.
  • Successful completion entitles you to apply for admission to the RICS Global Panel of Dispute Resolvers and Expert Witnesses (MENA). This would allow you to be considered for appointment by RICS to act as a mediator.
  • Successful completion of both Modules 1 and 2 is recognised by the Chartered Institute of Arbitrators (CIArb) and entitles you apply to become a CIArb Member.
  • The programme is also recognised by the Civil Mediation Council (CMC).

This course is designed to teach mediation in a style that is relevant to the needs of those engaged in dispute resolution in the commercial world.  The emphasis is on teaching both facilitative and evaluative mediation techniques, which ensures that RICS’ accredited mediators are able and ready to meet the needs of potential clients, whether mediating in UK or internationally.

Andrew Miller QC, Mediator and Arbitrator at 2 Temple Gardens

The RICS Mediation Training Programme

RICS mediation training is pragmatic and practical and teaches mediators to think:

Analytically - Helping parties to analyse the circumstances, law, evidence, as well as the strengths and weaknesses of their case to empower them to make pragmatic and viable settlement decisions.

Commercially - The training encompasses commercial and legal realities to provide a flexible settlement, which courts or arbitration cannot do.

Restoratively - Mediation focuses on restoring the business relationship between parties and proceedings are completely confidential, to limit any further damage.

As an Expert - With many years’ experience and expertise in the field of disputes, our mediators help parties reach a common settlement, or help narrow the issues in the dispute, reducing court or arbitration costs.



Who should attend

Our delegates come from a variety of backgrounds and include professionals in land, construction, real estate, local authorities, legal practioners and government employees. This course is also suitable for those who are representing parties in mediation.

Module 1

Introduction to Mediation and Mediation Advocacy

This introductory module provides the essential baseline skills to enable delegates to develop and expand their proficiency as a party representative. This module will provide you with a detailed introduction to facilitative and evaluative mediation with hands-on coaching and feedback provided throughout role play exercises.

Module 1 Learning Outcomes

  • Appreciate and anticipate the complexities, pitfalls and opportunities of acting as either a facilitative or evaluative mediator
  • Develop the skills to successfully mediate in a variety of commercial situations
  • Build a high level of expert knowledge and experience – act effectively as a mediation advocate

Course content

Day one

  • The RICS approach to facilitative and evaluative mediation
  • Theoretical background
  • Contractual issues and mediation ground rules

Day two

  • Preparation
  • Opening and exploration – focus on essential ‘soft skills’

Day three

  • Negotiation, closing and compiling a recommendation – focus on essential ‘hard skills’

Module 2

Practical evaluative mediation skills

This module will develop your technique as an evaluative mediator, building on the skills in traditional facilitative mediation and the knowledge of evaluative mediation you have gained in Module 1. You will be guided through a variety of practical situations and will learn how to deal with challenges that are specific to the evaluative mediation process.

Module 2 Learning Outcomes

  • Help the parties consider the merits of the various options for settlement that emerge during the negotiation
  • Help the parties understand the risks associated with taking the matter to court or arbitration through a process of robust reality testing
  • Provide your neutral evaluation as to the prospects of success in court or arbitration based on the evidence revealed to you
  • Help the parties to achieve an outcome based on wider commercial as well as narrow legal grounds.

Course content

Day four

  • Role play consolidation

Day Five

  • Recommendation writing workshop and role play assessment


  • Standard price RICS professional AED14700 + VAT
  • Non-RICS professional AED18630 + VAT
  • Visa

  • Mastercard

AED14700 + VAT