UK&I Service Charges in Commercial Property - 3 Part Web Class
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From £195 + VAT
Overview
August / September 2026 Schedule
- 26 August 2026 | 13:30 - 15:00 (BST)
- 02 September 2026 | 13:30 - 15:00 (BST)
- 09 September 2026 | 13:30 - 15:00 (BST)
November / December 2026 Schedule
- 27 November 2026 | 10:00 - 11:30 (GMT)
- 04 December 2026 | 10:00 - 11:30 (GMT)
- 11 December 2026 | 10:00 - 11:30 (GMT)
This three-part course gives RICS professionals a clear, practical framework for managing service charges in line with the updated RICS professional standard, Service Charges in Commercial Property (2nd Edition). Designed for practitioners operating in an increasingly scrutinised environment, it provides guidance on applying compliance requirements, following best practice, and avoiding disputes in everyday professional work.
The web class begins by establishing a shared, practical understanding of the legal and ethical principles of service charges in commercial property. The first session evaluates the current knowledge of delegates and advises them on common misconceptions and risk areas before revisiting the fundamentals of compliant service charge management.
Delegates then explore the mandatory requirements and core principles of the updated standard and how best practice is delivered in day-to-day service charge management. Attendees will strengthen professional judgement, expand upon delivering value for money, and develop clearer communication with their occupiers.
The final instalment centres on service charge disputes. Advising the audience on how to avoid and resolve disputes as they arise. Participants will spend the web class working through a series of scenarios covering ESG-related costs, apportionment issues and lease interpretation challenges. Participants will leave with the practical tools and judgement needed to deliver fair, transparent and defensible service charge management across their portfolios.
The web classes will be delivered across three sessions, focusing on the following areas:
Session 1: An introduction to service charges in commercial property
- The service charge arrangement
- Whose money is it?
- Professional Background
- Residential v Commercial and mixed-use schemes
- Contractual basis of the service charge
- What costs are recoverable
- Reasonableness of costs
- Recovering cost under short term leases
- Sweeper clauses
- Apportionment of service charges
Session 2: The RICS Professional Standard
- Background and core principles
- Mandatory requirements
- Best practice principles
- Repairs, replacement and improvements
- Sinking and reserve funds
- Provision for anticipated future expenditure
Session 3: Dealing with Disputes
- The inherent conflicts
- The RICS Professional Standard
- Common causes of dispute
- Avoiding disputes
- Resolving disputes
- Arbitration
- Mediation
- Independent expert determination
Learning Outcomes
Define what constitutes a service charge in commercial property management
Recall the aims and objectives of the RICS Professional Standard and list the mandatory obligations placed on members and regulated firms
Explain and apply industry best practice standards for performance, processes, and procedures in the management and administration of service charges for commercial and mixed-use properties
Describe and implement the mechanisms for recovering extraordinary costs associated with major works of maintenance, repair, and improvement
Identify the principles underpinning the provision for recovery of anticipated future expenditure
Recognise the inherent conflicts and common causes of service charge disputes
Employ strategies to avoid service charge disputes, and apply appropriate resolution methods when disputes arise
Presenter
Peter Forrester FRICS
Chartered Surveyor, Peter Forrester SCCS Ltd
Peter is widely recognised as one of the leading authorities in the field of service charges. He is past chair of the RICS Service Charge Code Professional Group and the technical author of the RICS professional standard; Service charges in commercial property. Peter has regularly acted as expert witness and as independent expert in the determination of service charge disputes He has also written a number of books, information papers and guidance notes for RICS and the RICS ‘isurv’ on-line project as well as numerous press articles. He is a regular speaker at conferences and seminars on commercial service charges generally.
Learner testimonials
“Having the Service Charges in Commercial Property (2nd Edition) explained by its technical author made all the difference. Peter Forrester didn't just walk through the code. He showed us how it applies in real instructions, where the grey areas are, and how to protect both landlord and tenant. I finally feel confident advising clients on compliant service charge management.”
“The 3-part format allowed time to absorb each stage, from fundamental principles through to dispute avoidance. The case studies on lease interpretation and apportionment issues were especially valuable. I've already started using the framework to review our own schedules and communications with occupiers.”
“The course gave me clear criteria to challenge contractors' proposals and explain decisions transparently to leaseholders and investors. A very worthwhile CPD investment.”
“Clear, practical and directly applicable. A service charge course that bridges the gap between the RICS Standard and day-to-day management.”
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