This professional statement applies to all RICS members involved with the sale, letting, leasing and management of real estate, whatever the form of tenure by which it is held or occupied.

It outlines the principles that shape the culture of fairness and transparency that underpin all activities undertaken by real estate agents within whichever country they practice.

Topics covered include:

• Ethics
• Securing instructions
• Acting for the seller: marketing the property
• Acting for the seller: agreeing the sale or lease
• Acting for the buyer
• Ending the instruction
• Safety and security
• Agency management