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News & opinion

25 NOV 2018

Troubleshooting your CPD reporting

Ilana Rosenzweig

Ilana Rosenzweig

Head of Regulation, Asia Pacific

Singapore, Singapore


All RICS professionals are obligated to complete a minimum number of CPD hours per year. We remind our professionals when CPD deadlines are looming, however, they may still receive reminders even after they think they have completed 20 hours of CPD activities. 

There are a number of reasons why this may be happening. If you have already recorded your CPD activities, but are still receiving reminders from us to complete CPD this year, check to see if one of these scenarios apply.

1. Planned to Completed

You recorded part of your CPD activity as "Planned" but never changed it to "Completed".

RICS professionals must manually change Planned CPD activity to Completed.

2. Formal versus Informal

Your "Formal" CPD activity was recorded as "Informal".

RICS professionals are required to undertake a minimum of 20 hours of CPD activity each calendar year; at least 10 of these hours must be Formal CPD activity. Ensure you have properly labelled your Formal CPD and have 10 or more hours of it.

Examples of Formal and Informal CPD activity

3. Stay ethical

You have not attended any ethics training for three years.

All RICS professionals must complete Global Professional and Ethical Standards at least once every three years.

try our free ethics module

Fail to prepare, prepare to fail

When planned and managed properly, CPD is a beneficial career tool for all RICS professionals that operate in a constantly changing environment. It allows them to continually update their skills and knowledge to remain professionally competent.

A diverse range of activities qualify as CPD. Because the system is based on personal assessment, deciding which activities are relevant is up to the individual member.

Find out more about CPD compliance

Navigating the new Member's Portal

We have revamped the look and operation of the RICS Member's Portal. The screenshot below shows an example of the new dashboard with your CPD activities clearly displayed on the upper right-hand side.

Problems recording CPD?

Get in touch

If you have questions or difficulties recording your CPD activity, please contact us.

Email Regulation

Record, CPD, mobile, pexels, 160518, mb

Everthing you need to know about CPD activities and recording them.

Learn more

When you click the CPD link, it takes you to the CPD page where you can record new CPD activities, delete old ones, and review your activity so far.

All recorded CPD activities will be shown at the bottom of the page and, if you need to make changes to existing records, you can delete and re-enter them again.

Remember, all completed CPD activities must be recorded by 31 January.

CPD member portal
CPD activities on the Member's Portal
CPD member portal
CPD page on the Member's Portal
Ilana Rosenzweig

Ilana Rosenzweig

Head of Regulation, Asia Pacific

Singapore, Singapore


Ilana is an experienced attorney with expertise in professional assurance, compliance, complex investigations, remediation of systemic deficiencies, risk management, litigation, and crisis management.

In the past, she conducted and oversaw internal investigations for two of the largest law enforcement agencies in the United States — the Chicago Police Department and the Los Angeles County Sheriff's Department. She also launched and led Chicago Independent Police Review Authority, a one-of-a-kind civilian-staffed department with broad powers to investigate and impose discipline on police officers; investigate officer-involved shootings; and conduct criminal investigations of police officers to refer for state and federal prosecution.

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