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DRS Services

For DRS services in Australasia please click here.

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Adjudication Services

Adjudication is a simple and efficient method of resolving disputes. An adjudicator is an expert who decides a dispute using specialist expertise.

Commercial Rent Review Appointment Service

Rent reviews allow the periodical adjustment of commercial rents to the market level current at the date of review.

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Construction and Engineering Arbitration Service

RICS has developed new arbitration services for construction and engineering disputes in England and Wales, with the aim of providing unrivalled...

Commercial Rent Arrears Arbitration Service - Published Awards

Disputes about rent arrears accumulated as a result of the pandemic - may now be determined by arbitration.

Dilapidation Disputes

RICS offers a dilapidations scheme, specifically designed to allow quick and economic resolution of lease-end dilapidations disputes.

Expert Witness Referral Service

DRS offers the Expert Witness Referral Service which provides reassurance to parties who instruct RICS accredited expert witnesses that they are...

Ground Rent Assessment

If the Ground Rent is subject to a review and the landlord and tenant cannot agree on the new Ground Rent, they can make an application to RICS DRS...

Neighbour Disputes Service

Our Neighbour Disputes Service (NDS) is designed to help neighbours resolve property disputes and maintain harmony without the need for intervention..

Neighbourhood Planning Independent Examiner Referral Service

The Neighbourhood Planning Independent Examiner Referral Service (NPIERS) is a cost-efficient service which supports the neighbourhood planning pro...

PACT - Lease Renewal Disputes

Professional Arbitration on Court Terms (PACT) is a joint initiative set up by RICS and the Law Society as a form of alternative dispute resolution

Pubs Code Adjudicator Service

The Pubs Code came into force on 21 July 2016 and applies to all businesses owning 500 or more tied pubs in England and Wales.

Service Charge: Dispute Resolution

As with most complex property areas, disputes still occur where parties fail to agree on service charge levels and types.

Simplified Arbitration Service - Rural Rent Review Disputes

RICS has developed a low-cost, quick and easy arbitration procedure to help rural landlords and tenants resolve disputes.

Small Business Scheme for Rent Reviews

The Small Business Scheme offers a way to have an independent expert settle disputed rent reviews on commercial properties.

Dispute Resolution application forms

Directory of forms for each of our services

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Mediation Services

We offer multiple Mediation Services including Business Rent Mediation, Boundary Dispute Mediation and Online Mediation.

ADR for Compulsory Purchase Disputes

Alternative Dispute Resolution for Compulsory Purchase Disputes is an RICS service designed to help resolve disputes between Acquiring Authorities...

The Telecoms Alternative Dispute Resolution (ADR) Service

People and businesses across the UK desire a 'fit for purpose' telecoms infrastructure that provides access to current and future generation telecomms

RICS India Arbitration Service

RICS, in partnership with Link Legal Services, has developed an arbitration service specifically for the India construction and infrastructure sector.

ARCANA Construction Adjudication

ARCANA is a collaboration between the Alternative Dispute Resolution Institute of Canada (ADRIC), and the Royal Institution of Chartered Surveyors (RICS)

RICS Consumer Adjudication Service for Which? Trusted Traders

RICS provides adjudication services for disputes arising out of home improvement works between Which? Trusted Traders and their customers.

Court Approved Alternative Dispute Resolution (ADR) Service

Alternative Dispute Resolution (ADR) covers a wide range of techniques and process designed to enable parties resolve their disputes with the help of a third party.